We have developed and implemented protocols around social distancing, infection prevention /control, and protective equipment to minimise contact and risk

We ask for your cooperation and help in all of this in order to allow us to minimise the risk to all, and remain open

Your safety is our main concern. We have continued to provide eye care, and are prioritising those who are having problems with their vision or have an urgent/emergency need for a visit

Please always contact us before visiting – We may not be able to see you if you arrive without a prior booking – this is so we can control the number of people within practice at any one time

Please do not come to the practice without an appointment. We are operating a closed door, appointment only service to avoid gatherings of people within the practice. This is recommended in best practice guidance for your safety and the health of other patients

On arrival to our practice we will ask that you:

– Wear a face covering / mask while in our practice

– Sanitise your hands on arrival

– Follow social distancing rules in the practice

– Try to attend your appointment alone unless this is not possible – please let us know if you need someone accompanying you when you book

In our consulting rooms

When we check your eyes it is impossible to maintain social distancing – we will be extremely close for short periods of time, but will be doing our best to minimise this where it is practical, and use technology to limit close contact where possible

When choosing spectacle frames

– We will ask you to sanitise your hands before trying frames on

– Once you have tried a frame on, please pass it to us rather than put it back on display

– Each frame will be disinfected before being re-displayed

– Please remember to maintain social distancing while browsing